PigeonLink Privacy Policy

This Privacy Policy explains how PigeonLink collects, uses, stores, and protects your information. PigeonLink is an online platform for pigeon racing club management, operated from Ireland. For the purposes of the General Data Protection Regulation (GDPR), PigeonLink acts as a data controller in respect of personal data collected directly through this platform, and as a data processor on behalf of the clubs and governing bodies that use PigeonLink to manage their members.

If you have any questions about this policy or wish to exercise your data rights, please contact support@pigeonlink.com. We will respond to all data requests within 30 days as required under GDPR Article 12.

You also have the right to lodge a complaint with a supervisory authority. In Ireland that is the Data Protection Commission (DPC) at dataprotection.ie.

1. Information We Collect Automatically

When you visit the PigeonLink website, we automatically collect certain technical data, including:

• IP address
• Browser type and version
• Date and time of access
• Pages visited
• Country location (based on IP lookup)
• Search terms used
• Changes you make to site data

This information helps us improve performance, maintain security, and enhance user experience.

2. Personal Information You Provide

If you voluntarily provide personal information such as your name, address, or email address it is used only for:

• Providing services you request
• Sending optional notifications or updates

You may opt out of notifications at any time.

3. Cookies

PigeonLink uses session cookies for authentication and account security. These cookies store a session token only.

No additional tracking cookies or advertising cookies are used.

4. Data Access, Correction, and Deletion

You have the right to request:

• A copy of the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data

Deleting your data may limit or prevent your ability to use the service, depending on what is removed.

5. Data Retention

• Data deleted by you is removed immediately from active systems.
• Backup copies may persist for up to 90 days before being overwritten.
• Log data (including IP addresses and edit activity) may be retained for up to 12 months for security purposes.

6. How We Use Your Information

Your information may be used to:

• Authenticate logins and secure your account
• Improve service quality and system performance
• Monitor and protect the platform from misuse
• Ensure race and data edit logs are tracked for transparency

PigeonLink use Brevo (Sendinblue) to send transactional emails and your email address is shared with Brevo during the registration process to send you the authentication code and also to send notifications from the PigeonLink system.

7. Sharing of Data

With the exception of the limited and controlled sharing of data as described in section 6, PigeonLink does not share, sell, or rent your personal information to third parties.

Your data may only be shared:

• If required by law
• To enforce these Terms of Use
• To protect the rights, safety, or integrity of users or the platform

8. Data Security

PigeonLink implements reasonable technical and organisational measures to protect your data, including:

• Encrypted cookies
• Secure password storage
• Controlled access to administrative systems

9. Service Use by Minors

PigeonLink is not intended for use by children under 16. We do not knowingly collect personal data from minors.

10. Third Party Links

PigeonLink may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

11. Changes to This Privacy Policy

PigeonLink may update this Privacy Policy periodically. Significant changes will be communicated at least 14 days before they take effect.

12. Contact Information

If you have questions or wish to make a data request, contact us at:

support@pigeonlink.com